Privacy Policy
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at in@web29.com or mailing us at: WEB29.COM, Subhasree, Near temple, Vaikom, Kottayam, Kerala 686141
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – PAYMENT
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
SECTION 7 – COOKIES
We use cookies to maintain session of your user. It is not used to personally identify you on other websites.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information to contact our Privacy Compliance Officer at in@web29.com or by mail at WEB29.COM, Subhasree, Near temple, Vaikom, Kottayam, Kerala 686141
Last updated: January 2026
1. Introduction
This Privacy Policy describes how WEB29.COM (“we”, “our”, “us”) collects, uses, and protects information when providing digital services, including WhatsApp messaging services, on behalf of our client Asianet News Networks.
WEB29.COM acts as a technology and service provider, and does not independently use end-user data for marketing or commercial purposes.
2. Service Provider & Client Relationship
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Service Provider: WEB29.COM
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Client: Asianet News Networks
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Service Scope:
Website development, digital platforms, and automated messaging services (including WhatsApp Cloud API) for official programs, events, and award initiatives such as Vidya Ratna Teachers Awards.
3. Information We Collect
We may process the following information strictly as required to deliver the service:
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Name of the applicant
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Mobile phone number
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Application or reference ID
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Form submission data related to the program
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Message delivery metadata (timestamps, status, message ID)
We do not collect:
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Personal chats
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WhatsApp message content beyond approved templates
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Financial or payment information via WhatsApp
4. WhatsApp Messaging & Consent
WhatsApp messages are sent only when:
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The user has explicitly opted in
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Messages are sent using approved WhatsApp templates
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Messages are related to the specific application or event
Message types include:
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Application confirmation
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Shortlisting notifications
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Rejection notifications
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Official event updates
5. Use of Information
Collected information is used solely for:
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Processing applications
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Sending official notifications
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Service monitoring and delivery logs
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Compliance and audit purposes
WEB29.COM does not sell, rent, or share personal data with third parties.
6. Data Storage & Security
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Data is stored securely on controlled servers
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Access is restricted to authorized personnel only
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Industry-standard security practices are followed
7. Data Retention
Information is retained only for the duration necessary to:
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Complete the service
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Meet legal, audit, or contractual requirements
8. Third-Party Services
We use the following third-party platforms strictly for service delivery:
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Meta Platforms (WhatsApp Cloud API)
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Secure hosting and infrastructure providers
All third-party services comply with applicable data protection standards.
9. User Rights
Users may request:
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Clarification on data usage
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Correction of submitted information
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Removal of data after service completion (subject to legal obligations)
Requests can be sent to the contact details below.
10. Contact Information
WEB29.COM
Website: https://www.web29.com
Email: in@web29.com
11. Policy Updates
This policy may be updated periodically to reflect service or regulatory changes. The latest version will always be available on this page.
INTRODUCING

COMPREHENSIVE. EXCLUSIVE
A virtual desk for the hospitality industry!